Our No Nonsense 7 Days Returns Policy

Buy batteries from Battery Market with confidence. If they are the wrong type, you can return them to us. No fuss.

We call it Our No Nonsense 7 day Returns Policy because all we ask is that you return the batteries to us within 7 days, with proof of purchase, unopened and in an “as new” condition. As the customer, you must take all reasonable care to ensure that all returned items are suitably & adequately packaged (in there original packaging). Consumer statuatory rights are unaffected.

Return postage costs are the responsibility of the buyer in this case.

**Please e-mail sales@batterymarket.co.uk first before returning any goods **

The risk of damage to or loss of goods ordered from Battery Market will pass to the Customer when the goods are delivered.

If the batteries are faulty, you must inform us within 14 days of purchase. Faulty batteries will be replaced or a refund issued. We will also pay the return postage cost.

Lost or undelivered battery orders must be reported to us within 14 days of purchase. After this period we cannot be held responsible for the said loss.

Battery Market cannot be held liable for delays or failure to deliver goods due to circumstances beyond our control. Royal Mail & Parcelforce class a parcel as lost after 15 working days. Only after this period has elapsed can a claim be made and a refund issued to the customer.